Effective Date: February 25, 2025

1. Introduction

Welcome to Maintenance and Consultancy Services, LLC (“MCS,” “we,” “us,” or “our”). We value your privacy and are committed to being transparent about how we communicate with you via SMS. This Privacy Policy explains how we handle your information when you message us for inquiries regarding our services.

2. What Personal Information Do We Process?

We do not process or store any personal information. Our SMS communications are purely conversational and initiated by the user. Once a conversation ends, we do not retain any personally identifiable information.

3. How Do We Obtain Consent for SMS Communications?

We only respond to inbound inquiries. When you message us first, you consent to receiving responses regarding your inquiry. We do not send promotional, automated, or marketing messages.

4. Do We Collect Information from Third Parties?

We do not collect, purchase, or obtain any user information from third parties.

5. SMS Communications

• Our SMS conversations are strictly responsive to customer inquiries.
• We do not send unsolicited or promotional messages.
• Standard messaging rates may apply based on your carrier’s plan.

6. Opting Out of SMS Communications

You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. Once you opt out, you will no longer receive any messages from us unless you initiate a new conversation.

For assistance, reply “HELP” or contact us at info@mcs-us.org or +1 (302) 595-9977.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect any changes in our SMS communication practices. Please review this page periodically for any updates.

8. Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

Maintenance and Consultancy Services, LLC
Address: 200 Theater St, Lafayette- LA 70506, United States
Email: info@mcs-us.org
Phone: +1 (302) 595-9977